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Shipping and Return Policy

Shipping & Returns

I want you to feel confident bringing my work into your home. Here’s what to expect when you order.

Shipping Costs

Wall art prints and books ship free within the United States.

Shipping charges apply to calendars and tabletop prints on orders totaling $75 or less, with the cost shown at checkout. Orders over $75 ship free.

Every shipment is fully insured and carefully packaged. At this time, shipping is available within the United States only.

Production & Delivery

Prints are made to order with care. Production and delivery times vary by product, size, finish, and destination. Please refer to the estimated delivery window on the product page, where available.

Once your order ships, you’ll receive tracking information by email. Production and transit may take longer during holidays.

If you need your order by a specific date, email Support@rileyclarkfineart.com before purchasing so I can help you understand the available options.

The 14-Day Collector Promise

Choosing artwork online is personal. I want you to feel comfortable seeing my work in your own space.

If your purchase isn’t the right fit, email Support@rileyclarkfineart.com within 14 days of delivery to request a return.

This promise applies to standard framed and unframed prints, tabletop prints, books, calendars, and other merchandise. Custom-sized prints and limited-edition acrylics are excluded, as outlined below.

How to Return an Item

Include your order number and the item you’d like to return in your email. I’ll provide return instructions.

Items must be returned in their original condition. Please retain the original packaging until you’ve decided to keep your purchase, and package any return securely.

Contact me before sending anything back so I can confirm the correct return address.

Return shipping is your responsibility for returns based on personal preference. No restocking fee applies to eligible returns.

Refunds

Once your return is received and its condition is checked, I’ll refund the purchase price you paid for the returned item to your original payment method.

You’ll receive confirmation when the refund is processed. Your bank or payment provider may take additional time to post it to your account.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, email Support@rileyclarkfineart.com within seven business days of delivery.

Please include:

  • Your order number.

  • Photos showing the damage or incorrect item.

  • Photos of the packaging and shipping label.

Keep the item and packaging until I confirm the next steps. I’ll arrange a replacement at no additional cost to you, including any necessary return shipping.

Custom Prints & Limited Editions

Custom-sized prints and limited-edition acrylic pieces are final sale and cannot be returned or exchanged for personal preference.

If your custom or limited-edition piece arrives damaged or incorrect, please contact me using the process above so I can make it right.

Questions?

For help with your order, shipping, or a return, email Support@rileyclarkfineart.com. I’m happy to help.

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